Loccaly Privacy Policy
Overview
This Privacy Policy explains how Loccaly LLC ("Loccaly," "we," "us") collects, uses, and protects information when you use the Loccaly mobile app and the loccaly.com website. It applies to both consumer users who discover and save local businesses, and business owner users who create and manage a business listing.
By creating an account or otherwise using Loccaly, you agree to the practices described here. If you don't agree, please don't use the app.
Information We Collect
Account information. When you sign up, we collect your name and email address, either directly or through Google Sign-In or Sign in with Apple. We also store your account role (consumer or business owner) and authentication data needed to keep you signed in.
Profile and activity data. Consumers: the businesses you save or favorite, and the categories you choose. Business owners: your business listing details (name, address, hours, description, category, dietary and ownership badges, awards, photos, offers, and events you create).
Taste preferences (optional). If you choose to use the optional AI chat, we save the preferences you share: foods and drinks you like or dislike, dietary preferences, the kinds of places you enjoy, and, only if you choose to share them, a general area (a neighborhood or ZIP code) for where you live, work, or study. We do not save the chat conversation itself. The AI chat is available only to adults 18 and older, and you can view, edit, or delete your saved preferences at any time in the app (Account → My taste).
Location (optional). If you allow location access, the app uses your device's location to show nearby businesses and distances, and, if you turn on proximity alerts, to let you know when you're near a business you saved while the app is open. You can turn location access off at any time in your device settings.
Content you upload. Business owners may upload photos and other media as part of a business profile.
Device and usage data. Standard technical data such as device type, operating system, and app usage events (for example, which listings are viewed or saved), used to keep the app working and to improve it. Business owners see summary counts of views, saves, and similar actions for their own listing.
We do not knowingly collect government ID numbers, financial account numbers, or other sensitive identifiers through the app. Payments are handled entirely outside the app (see "Third-Party Services" below).
How We Use Your Information
We use the information above to:
- Create and maintain your account, and authenticate you via email, Google, or Apple sign-in
- Operate core features: showing nearby businesses to consumers, letting owners manage their listings, offers, and events
- Personalize what you see, such as the "For you" sort, based on the preferences you choose to share
- Let consumers save businesses and owners track basic engagement with their listing
- Send account emails, such as sign-up confirmations and password resets, and communicate with you about security or changes to the app
- Maintain, secure, and improve the app, including diagnosing technical issues
We do not use your personal information for third-party advertising, and we do not sell your personal information.
Third-Party Services We Use
Loccaly relies on a small number of trusted service providers to operate:
| Provider | Purpose |
|---|---|
| Supabase | Backend database, authentication, and file storage for the app |
| Google Sign-In | Optional sign-up/login using your Google account |
| Sign in with Apple | Optional sign-up/login using your Apple ID |
| Anthropic | Powers the optional AI chat. If you use it, what you type in the chat is sent to Anthropic to generate replies. We save only the preferences described above. |
| Resend | Sends account emails such as sign-up confirmations and password resets |
| OpenStreetMap | Provides the map tiles shown in the in-app map. Loading a map may send your device's IP address and the map area you view to the tile provider. |
| Apple Maps, Google Maps, Waze | Open only when you tap Directions and choose one of them; they are governed by their own privacy policies |
| Stripe | Payment processing for business subscriptions, handled outside the app (on loccaly.com), not within the app itself |
These providers process data only as needed to deliver their service to us, under their own privacy and security practices. We do not sell or rent your personal information to third parties, and we do not share it for third-party advertising purposes.
Website Analytics & Cookies
Our website (loccaly.com) uses HubSpot to understand how visitors use the site and to manage inquiries from businesses and organizations. HubSpot may set cookies or similar technologies that record pages visited, referring site, and device and browser type. You can block or delete cookies in your browser settings. The Loccaly mobile app does not use this website tracking.
Data Sharing & Disclosure
Business profiles are public by design. Information a business owner adds to a listing (name, address, hours, description, dietary and ownership badges, awards, photos, offers, events) is shown to consumers using the app and may be visible on the loccaly.com website. Badges such as dietary options or ownership details are provided by the business owner. Don't include anything in a listing you don't want publicly visible, and please confirm allergy-related information directly with the business.
Service providers. We share data with the providers listed above only as needed to run the app.
Legal requirements. We may disclose information if required by law, subpoena, or legal process, or to protect the rights, safety, or property of Loccaly, our users, or the public.
Business transfers. If Loccaly is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to this policy.
Your Rights & Account Deletion
You can delete your account at any time directly in the app: go to your Account screen (business owners: via the More tab), choose Delete Account, and confirm. This permanently removes your profile, saved businesses, saved taste preferences, business listings you own, and your login credentials. This action can't be undone. For step-by-step instructions, or to request deletion by email, see loccaly.com/delete-account.
You can view, edit, or delete your saved taste preferences at any time in the app under Account → My taste.
You can also ask us to access, correct, or delete your information by emailing hello@loccaly.com. We'll respond within a reasonable time and verify your identity before making changes.
Depending on where you live, you may have additional rights under laws like the California Consumer Privacy Act (CCPA) or similar state privacy laws, including the right to know what data we hold about you and to opt out of certain uses. Contact us to exercise these rights.
Children's Privacy
Loccaly is not directed at children under 13, and we do not knowingly collect personal information from children under 13. The optional AI chat is available only to users 18 and older. If you believe a child has provided us with personal information, contact us at hello@loccaly.com and we will delete it.
Data Security & Retention
We use industry-standard safeguards, including encrypted connections and access controls through our infrastructure provider, to protect your information. No method of transmission or storage is 100% secure, so we can't guarantee absolute security.
We keep your information for as long as your account is active, or as needed to provide the app and comply with legal obligations. When you delete your account, we delete your associated data as described above, except where we're required to retain limited records for legal or accounting purposes.
If a data breach affecting your personal information occurs, we'll notify affected users as required by applicable law.
Changes to This Policy & Contact
We may update this policy from time to time. If we make material changes, we'll notify you in the app or by email, and update the effective date below. Continued use of Loccaly after a change means you accept the updated policy.
Effective date: October 10, 2026
Contact us: Loccaly LLC · hello@loccaly.com · (918) 892-2018 · 1437 S Boulder Ave Suite 1200, Tulsa, OK 74119