Delete Your Loccaly Account
You can delete your Loccaly account and associated data at any time. This page explains how, what gets deleted, and what we may keep. It applies to the Loccaly app on iPhone and Android.
Option 1: Delete in the app
- Open the Loccaly app and sign in.
- Consumers: go to the Account tab. Business owners: go to the More tab.
- Tap Delete Account.
- Read the warning and confirm.
Your account is deleted right away and you are signed out. This can't be undone.
Option 2: Request deletion by email
If you can't open the app, email hello@loccaly.com with the subject "Account deletion request". Send it from the email address on your Loccaly account, or tell us which address you signed up with. We'll verify it's you before making changes, then delete your account and confirm by reply.
What gets deleted
- Your profile and login credentials
- Your saved businesses and account preferences
- For business owners: the business listings you own, including their offers, events, photos, and listing statistics
What we may keep
We may keep limited records where the law requires it, such as billing and accounting records, and security or fraud-prevention logs. Anything we keep is limited to what's needed for that purpose.
Paid subscriptions
Business subscriptions are managed on loccaly.com, outside the app. To make sure billing stops, email us at hello@loccaly.com when you delete your account.
Questions
See our Privacy Policy or contact us at hello@loccaly.com or (918) 892-2018. Loccaly LLC, 1437 S Boulder Ave Suite 1200, Tulsa, OK 74119.