Loccaly Support

Need a hand with the Loccaly app? Start with the answers below, or email us and a real person will get back to you.

Contact us

Email: hello@loccaly.com
Phone: (918) 892-2018
Mail: Loccaly LLC, 1437 S Boulder Ave Suite 1200, Tulsa, OK 74119

When you write, include the email address you use for Loccaly and the device you're on (for example, iPhone or Android), so we can help faster.

Common questions

I forgot my password.
On the sign-in screen, tap Forgot password and enter your email. We'll send you a link to reset it. If the email doesn't arrive in a few minutes, check your spam folder.

How do I delete my account?
You can delete your account in the app or by email. See how to delete your account.

A business listing has wrong information.
Email us the business name and what needs to change. If you own the business, you can also edit your listing yourself from your owner account.

How do I list my business on Loccaly?
Visit loccaly.com/join to get started, or email us and we'll set up your profile with you.

The app isn't working the way I expect.
Please email us what you were doing and what happened, along with your device and app version if you can. Screenshots help.

I'm having trouble signing in with Google or Apple.
Make sure you're using the same sign-in method you used when you created your account. If you still can't get in, email us and we'll sort it out.

Report a concern

If a listing, offer, or event looks inaccurate, misleading, or inappropriate, tell us at hello@loccaly.com with the business name and what you saw. Dietary and ownership details on listings are provided by the business owner, so please confirm allergy-related information directly with the business.